Workshop Session II (click for session descriptions)

HOW TO MAKE DONORS OBSESSED WITH YOU (IN A TOTALLY HEALTHY WAY)

Businesses hold on to customers like glue. Nonprofits? We let donors slip like sand through our fingers. The average business says, “See you next time!” and 3 out of 4 customers return. But in our world, 4 out of 5 first-time donors never give again. Fundraising without stewardship is just acquisition on repeat. Here’s the truth: acquiring donors is expensive, exhausting, and unsustainable unless you keep them. Retaining a donor costs 20 cents on the dollar. Acquiring a new one? $1.50. Ill-informed leaders can treat stewardship as fluff, luxury or an afterthought but donors decide to stay – or stray – in the downtime between your appeals. Retention hinges on how you communicate when you’re not asking. Ready to swipe right on donor love? Discover which stewardship strategies are the most effective and the simple metrics to measure it: retention and average gift value.

SUSTAINING THE SUSTAINER: WELL-BEING FOR FUNDRAISERS

“Are you happy in your job?” is a common question, but is happiness the right measure—or should we focus on fulfillment? This session explores what fulfillment means for fundraising professionals and why achieving it remains challenging. We’ll share insights from practitioners and survey results on staffing and the philanthropic landscape. The discussion will address pressures such as reduced federal support, declining giving trends, and growing demands on fundraisers, which have led many to leave or change roles. Finally, we’ll examine what the future holds for the profession and present strategies for individuals and organizations to thrive.

JEDI IN PRACTICE (NOT A FAR-OFF GALAXY)

JEDI in Practice (Not a Far-Off Galaxy!) is an interactive workshop that explores how Justice, Equity, Diversity, and Inclusion show up in our everyday work and communities. Participants will build shared understanding, reflect on lived experiences, and identify practical actions to foster more equitable and inclusive environments.

Stephanie Glenn
Investor Relations and Development Director
RUNWAY Roots

COACHING, MENTORING AND WORKPLACE SPONSORSHIP: BUILDING SUSTAINABLE FUNDRAISING CAREERS

Strong fundraising careers are built through relationships, guidance, and advocacy. This interactive breakout helps fundraising professionals understand the distinct roles of coaching, mentoring, and workplace sponsorship—and how each supports leadership growth, retention, and long-term success. Participants will gain practical strategies for finding the right support, strengthening professional relationships, and investing in the next generation of fundraisers.

LEADING THROUGH TRANSITION: BUILDING A FUTURE READY SUCCESSION PLAN IN A CHANGING FUNDRAISING LANDSCAPE

Succession planning is no longer a back burner task — it is a strategic imperative for nonprofits navigating leadership transitions, shifting donor expectations, and an increasingly competitive funding environment. This 60–90 minute workshop equips board members and executives with a practical, proactive framework for emergency, departure defined, and long term leadership planning. Participants explore real world examples, best practices, and tools that strengthen organizational resilience and reduce risk. The session emphasizes shared leadership, strategic alignment, and the operational readiness needed to sustain mission critical work during transitions. Attendees leave with clarity, confidence, and actionable next steps to build a leader full organization.